If you’re not completely satisfied with your order, you can return it to us within 14 days of purchase. The watch must be unworn and in its original packaging undamaged.
Returns within 14 days will be fully refunded - once we receive your returned item we will aim to process it straight away.
We currently do not offer free international returns.
Please note: Only watches purchased from www.phantomtimepiece.com can be returned here. For watches purchased from our stockists - please return directly to the retailer with proof of purchase.
We do not offer an exchange service and any watches which have been worn will not be accepted.
To arrange a return - please email us along with your order number at firstname.lastname@example.org.